frequently asked questions

1. I bought an account. When I get it?
  • Immediately after payment to your email address
2. How long does it take to deliver an account?
  • If you use PayPal, delivery will take a few minutes.
  • If you use cryptocurrency, delivery may take a little longer.
3. I paid but did not receive an account, What should I do?
  • Check the email from which you paid for the purchase.
  • Probably your order status is pending and you will receive an account when the payment is completed you can see the exact date in PayPal.
  • Contact us and we will help you. To get your account as quickly as possible, please provide us with your email address you entered when purchasing your account
4. My order status is pending. Why?
  • That's what happens when you pay with a credit card.
  • This can also happen if your PayPal is unverified. Usually, the payment verification time is exactly 24 hours.
5. Can i change my account information?
  • If you see in the product description that this is allowed.
6. I got an account but it doesn't work. What should I do?
  • Contact us and get a replacement.
  • To get a replacement as quickly as possible, please provide us with the order ID information.
7. How can I contact support?
8. I wrote a support ticket but no one answers. What should I do?
  • You will definitely receive a response within a maximum of 24 hours.
  • If you have not received a replay within 24 hours you have the right to get a personal offer.
9. How do I leave a feedback on sellix.io?
  • To leave a feedback, Go to the Email containing your purchased product -> Leave a Feedback.
10. How do I update a feedback I previously left on sellix.io?
  • To update your feedback, Go to the Email containing your purchased product -> Leave a Feedback.
11. How i get a Service after i paid?
  • simply just open a ticket here our Discord server and send an image of your invoice and we do the rest.
  • that all.